Step

Action

1

Using any phone belonging to the patient (not a  patient's family member) dial 866-471-0290

2

"welcome to HHAeXchange. Press 1 to call in , press 2 to call out"

• If you are calling in, press 1.
• If you are calling out, press 2.

3

"Enter your assignment ID " > enter your assignment ID number

• This number is found on the bottom of your ID badge.

4

The system will repeat the assignment id, press to confirm or re-enter your clock in. once confirmed your call in is complete.

*Out

For clock out, there will be an additional step . The system will prompt you to enter the plan of care duties. Enter the duty numbers found on the plan of care

• • Below is a list of all possible duty Id's. If you don’t have the plan of care handy, call the coordinator to text you a picture of it

Once all completed duties were entered, enter 000. this will confirm the call.