CareSphere gets new clients in need of services on a daily basis. If you have not worked for 2 weeks and do not respond to phone calls and texts from the Client Service Coordinator, And you do not accept any cases on the mobile app, we will deem that you are not available to work.

Before agreeing to a client, ensure you are familiar and ok with the following:

1.      Age and gender of the client

2.      Location: CareSphere is not responsible for getting you to the client. If you accept a case, you must be sure you have a reliable form of transportation.

3.      Plan of Care: be sure you are familiar with the plan of care tasks and you are comfortable performing it.

When assigning cases, Client Service Coordinators take into account various factors, including but not limited to:

1.      Special language requirements

2.      Client requests

3.      Client personality and attitudes

4.      Geographic location

Once you have accepted a case orally or via text, we expect you to fulfill the scheduled shift hours. You will be expected to arrive on time and stay for the full scheduled shift. Do not ask the client to change her hours for your convenience. All schedule changes can be done by the Client Service Coordinator only.

Upon accepting a case, make sure you know the name of the Client Service Coordinator assigned to that patient so you can reach out to her if you have any patient related questions or concerns.